Golive Games Studios

Welcome to the unique gaming world of Golive Games, operated by Golive

Games Studios. (referred to here as “Golive Games”, “we”, “us” or “our”).

We have created a supportive experience for game developers and players

and have developed this policy in support of our privacy practices and so

you can understand how your personal information is collected, used and

shared.

This privacy policy describes how we handle personal information and

other data that we will collect from you through your use of Golive

Game’s games, website and other applications (collectively, the “Products

and Services”).

ACKNOWLEDGEMENT AND AGREEMENT TO TERMS

By using or accessing the Products and Services in any manner, or

otherwise indicating your agreement such as may be required for use of an

app, you acknowledge having notice of this policy and agree to the

collection, use, and disclosure of your information as described.

We may update our policy as we develop our practices and products. If

you use any Products and Services or accept the terms after any update,

you agree to the terms of the update.

PERSONAL INFORMATION WE COLLECT

We collect personal information for limited purposes, such as to provide

the Products and Services, as described below.

Personal information is typically described as information used to

identify you, or which can be used to identify an individual. We will

describe to you the nature of the personal information and the purposes

for its collection, use or disclosure at the time or before doing so. We

also will use aggregated information or data from which identifiers are

removed for various purposes.

Categories of Personal Information

Identity

Depending on the game you download, we may collect basic identifying

information from you to establish your identity such as your first name,

surname, last name, username, and email address.

If you have accessed the game through an app, it will use your Gamer ID

or Game Centre ID. We also use Microsoft Azure PlayFab cross-network

identity solution for authentication. These operate in accordance with

the applicable Google, Apple or Microsoft terms respectively and may

permit you and the provider to link your accounts across various

platforms and devices. We typically will not collect your authentication

information from these services except for a unique player ID which

permits game functionality.

Contact Information We may collect your address, email address and

telephone number to contact you regarding the Products and Services you

have signed up for or requested.

Transactions

Any details about payments to and from you and other details of Products

or Services you have purchased from us.

In App purchases (including in-game purchases) will typically be done

through your Google, Apple or Microsoft account so we will not receive

your personal details such as credit card or banking information in

respect of those purchases.

Game Play As above, you will be assigned a unique player ID in relation

to your Google, Apple or PlayFab ID which we will use to enable game

play. We will also collect aggregated information regarding such things

as in-game events, session activities, and game performance to improve

games, advertising attribution tracking, and to make games more

interesting to you.

Device Data If you access our website, we may collect your internet

protocol (IP) address, your applicable login data, browser type and

version, timestamp, time zone setting and location, browser plug-in types

and versions, operating system and platform and other technology on the

devices you use to access the website. This information is collected by

Google Analytics and other similar service providers for us.

User Generated Content Any personal information that you provide for the

purposes of accessing or using our Products and Services or otherwise

post or share on our website or games. Such user generated content may

include your submissions on ideas or content, emails to us, photos,

videos, in-game chats, and feedback.

Aggregated Data

We also collect, use and share aggregated data which may be derived in

whole or in part from personal information. It does not directly or

indirectly reveal your identity. Aggregated data may include statistical

or demographic data. For example, we may aggregate Game Play Data to

track the number of players using particular features and when, as well

as the ads they are served.

We use cookies and analytics tools to analyze trends regarding the

traffic on our websites, understand our website visitors and user base as

a whole, and to collect information about your interests in our Products

and Services promoted on our websites. We use tools from:

Google Analytics, a web analytics service provided by Google Inc. which

tracks and reports website traffic, including such data as your IP

address, general location, device type, browser used, time spent and

pages visited.

These tools may remain on your device after you leave our site (until the

cookie expires or is deleted by you). You can disable cookies and other

tracking technologies by adjusting the settings on your internet browser,

however, disabling cookies may affect your ability to access some pages

on our websites.

HOW YOUR INFORMATION IS USED

We collect personal information for limited purposes, such as to provide

the Products and Services.

How we use your Personal Information and why

We will only use your personal information for the purposes we have

explained to you or as listed below, unless we are permitted or required

by law. We may use your personal information for the following purposes:

Purposes Type of Data

To engage you as a new user, customer or developer, including account

creation, verification and communications with you regarding Products and

Services you request Identity, Contact information,

Game operations, such as allowing game play and advancements in

association with your game ID, to assess and improve games as well as our

Products and Services and associated systems Identity, Game Play and

User Generated Content

To provide you with marketing and promotional materials regarding the

Products and Services you have consented to receiving in the form of

email newsletters, mobile push-notifications, SMS messages, and other

similar forms of communication Identity, Contact information,

To provide you with our Products and Services such as game development

support, player and technical support (such as to address player issues,

bugs and glitches, obtain your feedback, and process refunds), access to

our website resources, and associated administration related to the

Products and Services you have requested Identity, Contact

information, and User Generated Content

To operate and improve our website and provide you access with associated

Products and Services, to help us understand your interests and

preferences, enable operation of various features on our website

including the personalization of features, to audit interactions,

transactions, and other compliance activities, and to troubleshoot issues

with the website and ensure its proper operation Device data and

Identity

For fraud prevention and security, including to detect and prevent

security incidents, protect against malicious, deceptive, fraudulent or

illegal activity, and prosecute those responsible for that activity

Identity, Contact information, and Device data

For marketing attribution by us or third parties identified by us to

associate information for mobile advertising service and tracking

purposes (See Marketing Attribution below) Device data

We may use your personal information as required or permitted by law to

meet legal and regulatory requirements, as well as to ensure compliance

with and identify violations of our Terms of Use.

Marketing Attribution We use third parties to assist us in

understanding the interactions you have with various advertising media

through our games, apps. This information is used to attribute metrics

regarding advertisements and their effectiveness. For example, our

service provider AppsFlyer, focuses on mobile attribution for app-

installations connecting new app installations to the marketing campaign

and media source. Your device’s operating system may have options to

limit, turn off or reset the advertising identifiers associated with the

system’s advertising IDs.

To set your Android Advertising ID:

Go to ‘Settings

Scroll down and click on ‘Google

Scroll down and click on ‘Ads

Shift the ‘Opt out of Ads Personalization’ slider to the right.

If at any time you wish to reset your Android Advertising ID, you can

instead click on “Reset advertising id”.

iOS Advertising Tracking:

We follow Apple’s AppTrackingTransparency framework. This requires that

you agree to sharing Device information with third parties to allow

advertising tracking. In devices running iOS 14 or after, Marketing

Attribution partners and Ad Networks will not be able to identify your

Device unless of course you opt in. You may do that on installation of

the app / game, or set it yourself:

Go to ‘Settings’

Scroll down and click on ‘Privacy

Scroll down to the bottom of the page and tap Advertising

Toggle the ‘limit ad tracking’ slider on or off.

If you do not permit ad tracking on your device, you may still be shown

advertisements through or Products and Services but they will not be

tailored to your preferences in the same way.

If permitted on your device, third party Marketing Attribution partners

and Ad Networks may directly collect and process information via cookies

and tracking technologies. This is so they can serve you with content

that is tailored to your preferences. For more information on how these

Marketing Attribution partners and Ad Networks collect and process your

personal information, please see the relevant Google, Apple or Microsoft

terms relevant to you and the privacy policies of the Ad Networks. For

ease of reference, we provide here links to such Ad Networks so you can

find out more about how they work and their privacy practices:

Unity Ads https://unity.com/solutions/unity-ads

Facebook Ads Manager https://www.facebook.com/

Vungle https://vungle.com/privacy/

IronSource https://developers.ironsrc.com/ironsource-

mobile/air/ironsource-mobile-privacy-policy/

TapJoy https://www.tapjoy.com/legal/publishers/privacy-policy/

AppLovin https://www.applovin.com/privacy/

Google AdMob https://policies.google.com/technologies/ads?hl=en-US

inMobi https://www.inmobi.com/

AdColony https://www.adcolony.com/privacy-policy/

No Cross Device Tracking. Although we collect information through

various tracking technologies, we do not link information across your

different devices and browsers, and do not create a consolidated profile

of your cross-device online activity or behaviour.

Opt-Out of Marketing Communications

Golive Games obtains your express content to receive marketing and

promotional communications related to Golive Games’s Products & Services.

You may withdraw consent at any time by clicking an opt-out link located

in email communications received. For support or questions about how to

opt-out of marketing communications please contact

support@GoliveGames.com.

Other Legal Basis for Use

There may be other legally permitted business reasons we process or use

your personal information. For example, we may use and process your

personal information to perform a contract we have entered into with you,

enforce our contractual rights and exercise our legal obligations, to

comply with a legal or regulatory obligation, to investigate and take

steps to prevent fraud or breach of a law or contract, or as otherwise

permitted by law.

SHARING YOUR PERSONAL INFORMATION

We share information about you for limited purposes only, such as to

assist us with our business and the provision of Products and Services to

you.

We currently use third party service providers for the following

services:

Analytics services (e.g., Google LLC, Facebook Analytics);

Account and database management (e.g. PlayFab)

User Acquisition services (e.g., AppsFlyer and delta DNA);

Customer support services (e.g., Helpshift); and

Hosting and content delivery network services (e.g., Amazon AWS)

Any sharing or disclosure of your personal information to a third party

service provider will be conditional upon the information being used

solely for the purpose for which it has been disclosed. The third party

service providers will have access limited to personal information needed

to do the specific tasks that they have been hired to do. We do not

permit our service providers to sell the personal information shared with

them. We also take steps to ensure your personal information remains

secure. See our Security Measures section below.

Some of the third party service providers identified in this Policy are

located outside of India, and your personal information may be stored,

accessed or used in the United States and may be subject to the laws and

access by government or regulatory organizations in those jurisdictions.

As above, if we share your personal information, we will take reasonable

steps to ensure that your personal information remains secure and your

privacy is protected.

Data transfers for European Data Subjects We are not an establishment

under European data protections laws (e.g. the General Data Protection

Regulation “GDPR”), however, if you are a European data subject, we take

appropriate steps to ensure that we process your personal information in

accordance with the GDPR. We are based in India, and so rely on the

legal ability to transfer data to India as a permitted jurisdiction under

GDPR. We will seek express consent from European data subjects to data

sharing with providers processing personal information outside your

jurisdiction. If you do not provide consent, we may not be able to

provide the Products and Services you have requested. We also take

appropriate steps to ensure that we have implemented appropriate

safeguards to protect your personal information and your privacy rights.

A summary of your particular rights as a data subject of a member state

pursuant to GDPR is described in the Additional Information for European

Data Subjects section below.

If you are a data subject of an EU member state and have questions about

our practices or wish to exercise any of your privacy rights, please

contact our privacy officer as described below with a written request.

SECURITY MEASURES WE TAKE TO PROECT PERSONAL DATA

We are committed to taking reasonable efforts to secure the information

that you provide us, and we use a variety of measures for security. We

use security technologies to help protect against unauthorized access to,

alteration, disclosure, or destruction of your personal information. We

limit access to personal information by those employees who have a

business need to have access. Our staff are subject to duties of

confidentiality.

We have put in place procedures to deal with any actual or suspected

misuse of personal information. Unfortunately, no transmission of

personal information can be guaranteed to be 100% secure. Thus, we

cannot guarantee or warrant the security of any information you provide

to us.

We retain your personal information for as long as your account is active

or as needed to provide you with our Products and Services, comply with

our legal obligations, such as regulatory requirements, resolve disputes

and enforce our rights and agreements.

We use care when destroying or disposing of personal information to

prevent unauthorized access, use or disclosure of any personal

information.

While we attempt to ensure the integrity and security of our network and

systems, we cannot guarantee that our security measures will prevent

third-party “hackers” from illegally obtaining access to information. No

method of transmission over the Internet, or method of electronic

storage, is 100% secure, so your use of our website and Products and

Services is at your own risk. See the Terms of Use which apply to the

particular website or app you are using. GoLive Games is not responsible

for any failure by you to secure your own devices and their access to the

Internet, including but not limited to your use of public, unsecured

networks.

CORRECTION AND ACCESS TO YOUR PERSONAL INFORMATION

You may request access to the personal information we hold about you by

making a request in writing at the contact information noted below, with

sufficient detail to enable us to identify the nature of the personal

information being sought. We may ask you to confirm your identity by

providing reasonable proof. Access to your personal information may be

limited for a number of reasons, which include but are not limited to if

it would reveal: personal information about another individual,

confidential commercial information, or privileged information.

In appropriate circumstances, we may charge a reasonable fee according to

the cost required to retrieve and provide access to the personal

information you request. We may provide an estimate of the fee in

advance and in some cases, will require a deposit for all or part of the

fee. Golive Games may not provide access to your personal information in

all cases where the denial of access is required or authorized by law.

If we deny your request for access to your personal information, we will

advise you of the reason for the refusal, and will provide the name,

title, and contact information of the designated person who can address

questions you may have.

You may challenge the accuracy and completeness of your personal

information we hold by contacting us through our privacy officer below.

In appropriate circumstances, we will amend your information. It is your

responsibility to provide any updates to your relevant personal

information to Golive Games in writing.

With respect to data portability rights, we may only be able or have a

requirement to port personal information you have provided to us, not any

other information. These rights may be restricted for various reasons,

including if we are not processing the information by automated means or

providing you with the information would prejudice another person’s

rights.

LINKED SITES

The Products and Services may contain links to third party websites (the

“Linked Sites”) that are not controlled or operated by Golive Games. The

Linked Sites are maintained by the third parties who have their own

privacy policies and their own terms and conditions of use. This policy

does not apply to any of the Linked Sites and we are not responsible for

any information collected, used or disclosed by virtue of your activities

on those Linked Sites or for their privacy practices. You are

responsible for understanding the privacy practices of those Linked Sites

before using them.

CHILDREN’S PRIVACY

Golive Games recognizes the privacy interests of children. Our Products

and Services are not intended for children under the age of 13 and we do

not target our Products and Services to children under the age of 13. We

do not knowingly collect or use any personal information from children

under the age of 13. We encourage parents and guardians to take an

active role in their children’s use of our Products and Services. A

parent or guardian who becomes aware that their child has provided us

with information without consent should contact us at the email address

below. We will delete such information from our files within a

reasonable time.

If you are between the age of 13 and 18, please obtain your parents’

permission prior to using any of our Products and Services or providing

us with any Personal Information.

ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

California residents may have particular or additional rights in

accordance with the law. You should read the relevant laws and guidance

from the regulatory authorities for a full explanation of your rights.

As a summary, you rights may include the following:

Right to Know. You can receive a copy of categories of personal

information and specific pieces of personal information we have collected

about you in the past 12 months, consistent with legal requirements. We

may provide you with data electronically, sent in a portable and readily

usable format that allows for the transmission of this data to third

parties.

Right to Deletion. You can request we delete personal information we

collect or maintain about you, subject to certain exceptions prescribed

by law.

Right to Opt-Out of Sale. We do not sell your personal information. You

can request restriction or object to the processing of your personal

information, and you have the right to opt in or opt out of the sale of

your personal information to third parties, if applicable, where such

requests are permitted by law. See our Marketing Attribution and Ad

Tracking opt-in / opt-out information above.

Right to Non-Discrimination. We will not discriminate or disadvantage

you because you have exercised your rights.

Correction. You can request correction of your personal information where

it is inaccurate or incomplete. See the section above about correcting

your personal information.

None of these are intended to limit your privacy rights available in law.

Some of these rights may be exercised by updating your account, or you

can contact our privacy officer as set out below.

ADDITIONAL INFORMATION FOR EUROPEAN DATA SUBJECTS

If you are a data subject of an EU member state, you may have particular

rights in respect of your personal data pursuant to GDPR. We have

summarized these rights below, however, not all details are included and

so you should read the relevant laws and guidance from the regulatory

authorities for a full explanation. Your principal rights under data

protection law are to:

Access your data;

Rectify your data;

Erase your data;

Restrict and object to processing;

Obtain your data in a portable format;

Raise concerns with us and initiate complaints a supervisory authority;

and

Withdraw your consent.

We respect your personal data rights and we will take reasonable steps to

respond to any requests you have to exercise those rights, or any

questions or concerns that you may have. None of these are intended to

limit your privacy rights available in law. Your rights may have some

exceptions and restrictions as provided by law. For example, your rights

to erasure as well as to restrict or object to data processing are

subject to general exclusions where continued storage or processing is

necessary for such things as compliance with a legal obligation.

If you wish to access or rectify your personal data, please contact us as

described in the section regarding Correction and Access to your Personal

Information.

GOVERNING LAW

This policy is governed and interpreted pursuant to the laws of the State

of Hyderabad, Telangana and the federal laws of India applicable therein,

without regard to principles of conflicts of law that would impose the

law of another jurisdiction.

Should you have a dispute with us regarding our privacy practices, by

using our Products and Services, you agree to raise any complaint under

the laws of India, and the State of Telangana, therein, through the

regulatory framework pursuant to those laws. You further agree that such

regulatory bodies and courts of India, and the State of Telangana,

therein have exclusive jurisdiction over, and you agree to submit to them

only, any dispute in respect of the issues covered in this policy.

If you choose to provide personal information by using our Products and

Services from outside India, you are responsible for compliance with

local laws, if and to the extent local laws are applicable.

We welcome questions or comments about our privacy practices and this

policy. Please direct any questions, comments or concerns to the

following address:

GoLive Games Studios Private Ltd., Attn: Privacy Officer:

publish@GoliveGames.com

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